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Retention

Retention as a Revenue Engine

14:0014:45Grand Hall
PA
Priya Anand
Head of Retention, Meridian

Priya runs retention strategy at Meridian and has published widely on the economics of long-cycle client relationships.

About this session

How to engineer a retention motion that compounds for five years, not five months.

Key Takeaways

  • 01The compounding math of retention
  • 02Three quarterly rituals that drive stickiness
  • 03When to fire a low-retention segment

Downloadable Resources

Action Checklist